TJX Reviews

TJX has an overall rating of 4.5 based on 34 reviews. Customer feedback on TJX is mixed.

4.5/5.0

34 reviews

5 Stars

24

4 Stars

3

3 Stars

7

2 Stars

0

1 Star

0

All TJX Reviews (34)
carmen_Knipper78
May 17, 2026
"Pretty good overall, from what I can tell"
I got the items and, from what I can tell, they mostly match the descriptions. I haven’t checked every tiny detail, but everything seems fine so far
leslie1977
May 15, 2026
"I’ve noticed the quality or fit can really…"
I’ve noticed the quality or fit can really vary depending on the brand, which makes it kind of hard to know what to expect. Some are great, while others feel totally different even when they’re supposed to be the same type of product. Has anyone else had the same issue?
DavidCarpenter
May 04, 2026
"Good Finds, But Sizes Go Fast"
I’ve found a few things I really like on tjx, but the sizes seem to sell out quickly. I’m not always sure if waiting is worth it, but if you check back often and don’t mind being a little patient, you can still come across some good stuff...
HarryShoop
April 30, 2026
"It looks okay overall, but for some…"
It looks okay overall, but for some reason the tags felt kinda off to me. Not a huge deal, just something that stood out while I was using it
roxanna.Abel
April 30, 2026
"Pretty Easy Site to Use!!"
I had a good experience using TJX!! It was simple to get around, and searching for what I needed didn’t feel like a hassle at all. The pages loaded just fine for me, and the filters were actually useful... which I appreciated!! Checkout was easy too, with no weird steps or confusing buttons. I liked that I could browse quickly without getting lost. I’d definitely use it again!!!
ForrestAllen
April 23, 2026
"Quick and Easy Help"
They helped me out really fast and there wasn’t any hassle, which I appreciated. Straightforward experience overall, and I’d be happy to use them again if I needed to.
RobertBarfield
April 20, 2026
"Decent, But the Search Could Be Smarter"
I use TJX every now and then, and the search is okay, like it works, but it’s not amazing. If I type in something basic like “black boots,” I do get results, so that’s good, but then there’s always a bunch of random stuff mixed in that makes me go, wait, why is this here? The filters help a little, I guess, but I still end up scrolling way more than I expected. It’s not a bad experience or anything, and I do usually find something eventually, I just wish the search was a little more accurate and didn’t make me work so hard for it
hello_robert465
April 19, 2026
"The sorting feature worked really well for…"
The sorting feature worked really well for me and made everything feel a lot easier to manage. I appreciated how smoothly it went, and by the end I felt relieved and happy with the experience.
james_Carella86
April 14, 2026
"I needed to change my email and..."
I needed to change my email and look over a few orders, and it was all straightforward. Logging in worked without any issues, and I didn’t have to contact support or anything. Something about it just felt simple and low-stress, which I appreciated.
merlinpierre1432
April 11, 2026
"Refund was quicker than I expected"
I returned an order from tjx.com and thought I would be waiting a while, but the refund showed up on my card within a couple of days. It was super easy, and I did not have to chase customer service at all. I am happy with how it went.
kathy_Vasquez98
April 10, 2026
"Ordering Was Surprisingly Painless"
Placing the order was easy enough, and I got the confirmation right away, which shouldn't feel impressive these days, but here we are.
robert-Hale
April 06, 2026
"On time"
My order showed up right when they said it would. No complaints.
Donnie_rezentes85
March 30, 2026
"Support Fixed It, Just Took a Bit"
My order had a little issue, but support did get it sorted after a few messages back and forth. It wasn’t a bad experience overall, just kinda slow
FOMBY
March 22, 2026
"Good deals, but things go fast"
I shop on tjx.com often when I’m trying to find a good deal, the prices are usually solid. It can be frustrating when something I like sells out quickly, but I guess that comes with the territory. Overall, I feel like I’m getting fair value for what I pay, and that’s really all I’m asking for as a customer
Darlene_darnell04
March 21, 2026
"Pretty much exactly what I expected"
I ordered this from TJX after looking through the product photos, and it actually showed up just like it did online. The color was right, the size matched what I expected, and it didn’t feel cheap or off or anything. Shipping was quick too. I was a little nervous about ordering it online, and I guess the whole process could’ve gone wrong, but it was totally fine. No issues, super easy, and I’d order again.
teresa-Williams
March 18, 2026
"Easy, No-Fuss Exchange"
I had to exchange a jacket I ordered from tjx.com, it went smoothly. The options were easy to understand, and I was able to get everything sorted out quickly. It wasn’t anything fancy, but it did what I needed without turning into a hassle, which I definitely appreciated.
CalvinTammaro
March 09, 2026
"Surprisingly Great Prices"
The prices are actually really great, which was a nice surprise. It’s always refreshing when something doesn’t feel ridiculously overpriced for once
JanisHickerson_95
March 08, 2026
"Easy return, great in-store service"
I stopped by my local TJX to return something, it was way smoother than I expected. The woman at the counter was super friendly, I barely had to wait, and she explained everything clearly without turning it into a whole thing. Another employee even helped me track down an item in the home section. Just a solid, easy shopping trip. I’ll still browse tjx here and there, but the in-store service is definitely what keeps me coming back
BARBER
March 06, 2026
"Easy, accurate order. Nice."
I ordered a few things from tjx and everything arrived exactly how I picked it. Sizes were right, colors were right, and all the items were correct. Relief. The packing was fine too, nothing damaged or weird. i was just happy I didn’t have to contact customer service or deal with returns. Easy order, accurate delivery. Perfect. 5 stars from me...
terry.Radish
February 28, 2026
"Surprisingly painless checkout"
I ordered a few things on tjx.com and was expecting something to go wrong, because online checkout can be such a hassle sometimes. But my cart actually stayed saved, the payment went through quickly, and the confirmation email showed up right away. No random errors, no annoying extra steps, nothing that made me want to abandon the order. I was kind of waiting for the catch, but it ended up being easy. I’d probably shop there online again.

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